Frequently Asked Questions
When will my order ship?
Retail orders ship within 1-3 business days and wholesale orders ship in 1-2 weeks (unless otherwise noted).
When should I expect my shit to arrive?
Once shipped, US orders generally arrive in 5-7 business days while international & military orders can take up to 4 weeks to arrive. *Please note: Buyers are responsible for any customs and import taxes that may apply. Because I would never survive in prison, I'm unable to mark your order as a "gift" to avoid customs fees. Sweet Perversion is not responsible for delays due to customs.
What if my order doesn't arrive in the time-frames listed above?
USPS is mostly rad, but hiccups happen. Please contact us if you do not receive your order and we'll get it figured out.
What forms of payment do you accept?
Sweet Perversion accepts all major credit cards.
Returns & Exchanges
Do you offer returns, exchanges, or cancellations?
Of course! For returns or exchanges, please contact us within 30 days of delivery and we'll get the ball rolling (returned items must be received in saleable condition). If you'd like to cancel an order, please contact us right away and if your order has not yet shipped, we'll issue a full refund. Psst... sometimes, orders ship within an hour of being placed, so make it snappy!
What if my order arrived damaged or I received the wrong item?
Fuck, I'm sorry that happened. Please get in touch with us and we'll make it right.
Can you write a message inside of my card and send it directly to the recipient for me?
Fuck yeah! Please email us the sentiment and we'll be happy to handwrite your message & ship it off!
*As our cards are printed by the hundreds, we are unable to digitally print your message.
I love your _____ card, but can it say _____ instead?
We're terribly sorry, but as our cards are printed by the hundreds, we're unable to make any changes to the design or text.
I need my order in two days, can you make that happen?
Priority Mail shipping is available at checkout for US addresses and generally takes 2-3 business days for arrival (not guaranteed).
Do you offer custom work?
I'd love to, but between mommin' and running a full-time business, there just aren't enough hours in the day.
Is tracking included for international orders?
In order to keep shipping costs low, 1-3 greeting cards are shipped without tracking. All other items include tracking.